Refund Policy
Last updated: June 2026
Operator
Trytipping is operated by Voise Limited, a company registered in England and Wales under company number 15206235, with its registered office at 3 Optima House, 43A High Street South, Dunstable, LU6 3RZ, United Kingdom. Contact: support@trytipping.com.
Nature of tips
Tips and campaign contributions sent through trytipping are voluntary payments from a fan to a creator. They are not payment for goods or services, and once delivered to the creator they are generally non-refundable.
When we will refund
We will review refund requests in cases of: (a) duplicate or accidental payments, (b) unauthorised payments where the cardholder has not approved the transaction, (c) confirmed technical errors on our side, or (d) where required by applicable law or by our payment partners' rules.
How to request a refund
Email support@trytipping.com from the address used to make the tip, within 30 days of the transaction. Include the date, amount, creator name or link, and the reason for the request. We aim to respond within 5 business days.
Chargebacks
If you raise a chargeback with your bank or card issuer, the disputed amount may be debited from the receiving creator's balance pending the outcome of the dispute.
Processing
Approved refunds are returned to the original payment method. Depending on your bank or wallet, funds may take 5–10 business days to appear.
Contact
Questions about refunds? Email support@trytipping.com.